Privacy Policy

Last updated: 1 November 2026

Ningbo Renjiu Machinery Co., Ltd. ("Renjiu", "we", "us" or "our") operates the website www.nbrjmetal.com. This Privacy Policy explains what personal data we collect when you visit our website, request a quotation, or contact us, how we use it, and the rights you have over it.

We are a manufacturer of custom precision CNC machined parts, injection moulded components, die castings and rapid prototypes. We sell to business customers and engineering teams worldwide. We do not sell personal data, and we do not sell products to consumers.

1. Who We Are

The data controller responsible for your personal data is:

Company: Ningbo Renjiu Machinery Co., Ltd.
Address: Ningbo, Zhejiang, China
Email: sales@nbrjmetal.com
Phone: +86 183 6824 0367

2. Information We Collect

2.1 Information you give us

When you submit a quotation request, an RFQ form, or send us an email, we collect:

Your name and company name
Your business email address and telephone number
Your country or region
The content of your message, including part descriptions, material specifications, tolerances, quantities and any drawings or CAD files you choose to upload
Any other information you voluntarily provide

2.2 Information collected automatically

When you browse our website, our servers and analytics tools automatically record:

IP address and approximate location (country or city level)
Browser type, device type, operating system and screen size
Pages viewed, time on page, referring URL and exit page
Search terms that led you to our website
Cookie identifiers and similar technical identifiers

2.3 Information from third parties

If you contact us through a business networking platform, a marketplace, or a search engine advertisement, we may receive your profile name and message content from that platform, subject to that platform's own privacy policy.

3. How We Use Your Information

We use your personal data only for the following purposes:

To respond to your enquiry and prepare a quotation, including reviewing drawings and technical requirements you send us.
To fulfil orders and manage the commercial relationship, including production, quality documentation, shipping and after-sales support.
To improve our website by understanding which pages and products attract interest, and by fixing technical problems.
To measure and improve our advertising on search engines such as Google, so that our ads reach engineers and buyers who are actually looking for custom machining services.
To comply with legal obligations, such as tax, export control and accounting requirements.
To prevent fraud and abuse, including spam and malicious form submissions.

We do not use your personal data for automated decision-making that produces legal effects, and we do not sell or rent personal data to third parties for their own marketing.

4. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) or UK GDPR applies, we rely on the following legal bases:

Contract — to take steps at your request before entering into a contract, and to perform a contract with you.
Legitimate interests — to respond to business enquiries, to secure and improve our website, and to promote our manufacturing services to business audiences, where those interests are not overridden by your rights.
Consent — where we rely on cookies that are not strictly necessary, and where you have given us consent through our cookie notice. You may withdraw consent at any time.
Legal obligation — to keep records required by tax, customs and export regulations.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies (such as pixels and local storage) to keep the site working, to remember your preferences, and to measure traffic and advertising performance.

5.1 Types of cookies we use

Strictly necessary cookies — required for the website to function, for example to keep a form session alive or to remember your language. These cannot be switched off.
Analytics cookies — help us understand how visitors use the site, which pages are popular, and where visitors leave. We use aggregated statistics and do not attempt to identify individual visitors.
Advertising cookies — set by us or by advertising partners such as Google, to measure how many enquiries come from our ads and to show relevant ads to people who have previously visited our site.

5.2 Google advertising and analytics

We use Google Ads and Google Analytics. These services may set cookies on your device when you visit our website or click one of our advertisements.

Google, as a third-party vendor, uses cookies to serve ads based on a user's prior visits to our website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
You may opt out of personalised advertising by visiting Google Ads Settings, or opt out of third-party vendor cookies by visiting www.aboutads.info.
You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.

5.3 Managing cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block cookies entirely, block third-party cookies, or delete cookies after each session. If you block strictly necessary cookies, parts of our website — in particular the quotation form — may not work properly.

6. How We Share Information

We share personal data only where necessary, and only with parties who are bound to protect it:

Service providers — hosting, email, analytics and advertising providers who process data on our instructions. This includes Google (Analytics and Ads) and our website hosting provider.
Manufacturing and logistics partners — where fulfilling your order requires a subcontractor (for example surface finishing or freight forwarding), and only the minimum information needed.
Professional advisers — accountants, auditors and lawyers, where required.
Authorities — where we are legally required to disclose information, for example to customs or tax authorities.
Business transfers — if our company is reorganised, merged or sold, data may be transferred as part of that transaction, subject to this policy.

We never sell personal data.

7. International Data Transfers

We are based in China and work with service providers whose servers may be located in other countries, including the United States and the European Union. Where personal data is transferred outside the European Economic Area or the United Kingdom, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or on the necessity of the transfer for the performance of a contract with you.

8. Data Retention

We keep personal data only as long as necessary for the purpose it was collected for:

Enquiries that do not lead to an order — retained for up to 24 months so that we can pick up the conversation if your project restarts, then deleted.
Customer and order records — retained for the period required by tax and export regulations, typically 5 to 10 years.
Website analytics data — retained in aggregated form for up to 26 months.
Marketing consent records — retained until you withdraw consent, plus a short period to evidence the withdrawal.

9. Your Rights

Depending on where you live, you may have the following rights over your personal data:

Access — to be told what data we hold about you and receive a copy.
Rectification — to have inaccurate or incomplete data corrected.
Erasure — to have your data deleted where we no longer have a legitimate reason to keep it.
Restriction — to limit how we use your data while a dispute is resolved.
Objection — to object to processing based on our legitimate interests, including direct marketing.
Portability — to receive your data in a structured, machine-readable format.
Withdraw consent — where processing is based on consent, at any time.
Non-discrimination — under the California Consumer Privacy Act (CCPA/CPRA), we will not discriminate against you for exercising your privacy rights.
Opt out of sale or sharing — we do not sell personal information; you may still instruct us not to share your data for cross-context behavioural advertising.

To exercise any of these rights, email sales@nbrjmetal.com with the subject line "Privacy Request". We will verify your identity and respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

10. Security

We protect personal data using HTTPS encryption across the website, access controls on our systems, restricted staff access on a need-to-know basis, and regular backups. No method of transmission over the Internet is completely secure, but we take reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction.

11. Children's Privacy

Our website and services are intended for business use by adults. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Third-Party Links

Our website may link to external sites, such as material suppliers, certification bodies or industry directories. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page will always show the current version. Material changes will be announced on this page. Continued use of the website after an update means you accept the revised policy.

14. Contact Us

For any question about this Privacy Policy or about how we handle your personal data, contact us:

Email: sales@nbrjmetal.com
Phone: +86 183 6824 0367
Post: Ningbo Renjiu Machinery Co., Ltd., Ningbo, Zhejiang, China

If you are located in the European Union and are not satisfied with our response, you may complain to the supervisory authority in your country of residence.